Support

We're here to help you keep hashing.

Need a hand? Email us and we'll get back to you.
📧 support@hashgrid.app

Getting started

Add a miner: Tap + and either run auto-discovery or enter your miner's IP address.
Auto-discovery: HashGrid scans your local network across BitAxe (port 80) and cgminer (port 4028) ports and lets you bulk-add everything it finds.
Local network permission: On first launch, allow local network access — HashGrid needs it to reach your miners.

BitAxe — Gamma, GammaTurbo, Supra, Ultra, Max, Hex & NerdQAxe (AxeOS REST API, port 80).
Canaan Avalon — Avalon Q (per-board monitoring & power controls) and Nano 3S (LED control, chip temps, work modes) over the cgminer protocol (port 4028).
Hammer — DC02, DC04 & DC06 for Scrypt mining (Litecoin & Dogecoin), with dedicated luck stats.
Antminer — auto-detected and monitored via BMMiner stats over the cgminer protocol (port 4028).

Universal app — runs natively on iPhone, iPad, Mac (Apple Silicon), and Apple Vision Pro.
Requires iOS/iPadOS 17, macOS 14, or visionOS 1.

Remote monitoring isn’t in the App Store version yet. Here’s how it will work once it ships.

Install the HashGrid Bridge on a home computer — macOS, Windows, or Umbrel — that stays on your network.
Pair it once from the app by entering the code and confirming the bridge identity (fingerprint).
When you leave home, HashGrid detects foreign WiFi and routes securely through the bridge — end-to-end encrypted (X25519 + ChaCha20-Poly1305). Your miners are never exposed to the internet.

Free — up to 2 miners with real-time monitoring, the solo calculator, widgets, and smart alerts.
Pro — $2.99/month, or Premium — $9.99 once (lifetime). Both unlock unlimited miners, swarm management, custom themes and advanced layouts. Encrypted remote monitoring will be included when it ships.
Other features: cost-to-mine calculator, GitHub firmware browsing (per-device or fleet), Home & Lock Screen widgets, backup & restore, and 9 built-in themes.

A miner shows offline: Confirm it's powered and on the same network, and that its IP hasn't changed. A static DHCP lease helps.
Is my data private? Yes — HashGrid is local-first with no tracking. See our Privacy Policy.

Send details (miner model, firmware, and what you're seeing) to support@hashgrid.app and we'll help you sort it out.