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Support

Getting started

• Add a miner: Tap + and either run auto-discovery or enter your miner's IP address.
• Auto-discovery: HashGrid scans your local network across BitAxe (port 80) and cgminer (port 4028) ports and lets you bulk-add everything it finds.
• Local network permission: On first launch, allow local network access — HashGrid needs it to reach your miners.

Supported hardware

• BitAxe — Gamma, GammaTurbo, Supra, Ultra, Max, Hex & NerdQAxe (AxeOS REST API, port 80).
• Canaan Avalon — Avalon Q (per-board monitoring & power controls) and Nano 3S (LED control, chip temps, work modes) over the cgminer protocol (port 4028).
• Hammer — DC02, DC04 & DC06 for Scrypt mining (Litecoin & Dogecoin), with dedicated luck stats.
• Antminer — auto-detected and monitored via BMMiner stats over the cgminer protocol (port 4028).

Platforms & requirements

• Universal app — runs natively on iPhone, iPad, Mac (Apple Silicon), and Apple Vision Pro.
• Requires iOS/iPadOS 17, macOS 14, or visionOS 1.

Remote monitoring

• Install the HashGrid Bridge on a home computer — macOS, Windows, or Umbrel — that stays on your network.
• Pair it once from the app by entering the code and confirming the bridge identity (fingerprint).
• When you leave home, HashGrid detects foreign WiFi and routes securely through the bridge — end-to-end encrypted (X25519 + ChaCha20-Poly1305). Your miners are never exposed to the internet.

Pricing & features

• Free — up to 2 miners with real-time monitoring, the solo calculator, widgets, and smart alerts.
• Pro — $2.99/month, or Premium — $9.99 once (lifetime). Both unlock unlimited miners, swarm management, custom themes, advanced layouts, and encrypted remote monitoring.
• Other features: cost-to-mine calculator, GitHub firmware browsing (per-device or fleet), Home & Lock Screen widgets, backup & restore, and 9 built-in themes.

Common questions

• A miner shows offline: Confirm it's powered and on the same network, and that its IP hasn't changed. A static DHCP lease helps.
• Is my data private? Yes — HashGrid is local-first with no tracking. See our Privacy Policy.

Still stuck?

Send details (miner model, firmware, and what you're seeing) to support@hashgrid.app and we'll help you sort it out.